Page 3 - CLH DSS 2021 Annual Report
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CEO’S MESSAGE



             2020-2021 was a year like no other. The COVID-19 pandemic and        In spite of the constraints associated with the pandemic, we made very
             the health and safety of CLH supported individuals and staff quickly   good  progress  during  the  2020-2021  fiscal  year  towards  a  number
             became our primary focus. I am proud to have witnessed our staff     of our overarching strategic goals and objectives. As a result of the
             who without hesitation stepped up to deliver the highest quality care   pandemic, and in line with our strategic plan, we quickly adapted to
             during the most challenging year in our history. They ensured we were   provide new and innovative supports and services – all during a time of
             able to continue to provide meaningful supports and services, all while   significant lockdowns and restrictions. I am proud of the work we have
             expertly navigating new COVID guidelines, restrictions, emergency    accomplished,  what we have learned, and how some of our service
             orders, and much more.                                               models will evolve. I look forward to a brighter and less restrictive
                                                                                  2021-2022.
             We recognize the many challenges faced by those we support, their
             families, and staff since the onset of the COVID-19 pandemic. The    To all of our amazing CLH staff, thank you for the incredible hard work
             positive response from staff and the support from families have been   you have done and the sacrifices you have made this past year. You
             critical  to ensuring  the ongoing  safety and  well-being  of everyone   have lived our values of caring and compassion, safety, and respect.
             within our community.                                                You have truly demonstrated what it means to Support, Include, and
                                                                                  Empower.
             Additionally, the response from the community during the pandemic
             was nothing short of incredible. We were inspired to receive gifts of
             support at a time when many faced so much uncertainty. Thank you
             for your unwavering support in all forms – acts of kindness, words of
             encouragement, and vital donations.
                                                                                                     Dean Johnson
                                                                                                     Chief Executive Officer
                                                                                                     CLH Developmental Support Services

















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