Page 4 - CLH DSS 2021 Annual Report
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PRESIDENT’S MESSAGE



            We  had  a  successful  year  with  several  improvements  to  services     and  community-based  program  was  developed,  and  we  began
            and our supported living homes.                                     to implement this new and exciting program.

            The management staff worked diligently this year to develop and     Looking forward, we will continue to strive to be a community
            implement strategies to meet the goals of our strategic plan. These   leader and role model.  Our commitment to safety remains to be an
            efforts gave us the ability to measure the success of our plan, and we   imperative as we look to reduce restrictions.  Our future is bright as we
            are happy to report that we are well on track.                      will ensure a progressive approach to inclusion that brings measurable
                                                                                social  impact  to  those  with  developmental  support  needs.  We  will
            While there was a strategic shift in the primary focus of the organization,   respond to more needs and create new and meaningful opportunities
            that being the well-being, health and safety of CLH DSS supported   for individuals supported by CLH DSS.
            individuals and staff during this pandemic, we will always remain true
            to the mission of the organization – to provide specialized services to   I would like to thank our Board of Directors, staff, families and
            children, youth and adults who have developmental support needs by   stakeholders for their continued support and valued contributions to
            creating an environment of acceptance, encouragement, and life-long   CLH DSS.
            learning, together with our network of dedicated community partners.
                                                                                Thank you.
            We  are  pleased  to  announce  that  CLH  DSS  had  zero  audit  findings
            in the MCCSS Risk Assessment. This Risk Assessment is a rigorous
            audit of the safety protocols that CLH DSS has in place. This level of
            achievement would not have been possible without the hard work,
            dedication and strict adherence of the staff to these safety protocols.                Doug Thorhauge
            I am also very pleased to announce that we have not reported a single                  President of The Board
            case of COVID-19 in any of our departments. Once again, a testament                    CLH Developmental Support Services
            of the dedication of the staff to the safety protocols in place.

            With the ever-changing environment of lock downs, re-opening, then
            locked down again, we have changed the way we provide support to
            individuals. The management team has worked diligently to develop
            a new safe plan to run our day program. A more individualized







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